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Oops you perhaps read a lot of snow stories already but I needed to share with you my holidays in the Alps … Or more precisely my encounter with a great brand called Rome SDS. Here is my story and then thoughts on the brand and its success:
After singing a lot of Christmas carols and collecting some eggs in the British countryside, I took a train to visit my brother in the French Alps.
I wasn’t there for an evening before I had discovered the existence of the brand Rome SDS and already knew most of its story. That was only the beginning; after a week I involuntarily became a specialist of Rome SDS.
I was narrated the Rome story a good dozen times, was explained in details the venue of the Rome tour to the resort, got to watch Rome videos, was driven through the Rome website… and I could go on and on but I think you get the point.
Back at the office, I decided to enquire a bit more and visited the Facebook fan page: circa 10.700 fans and kilos of fan pictures posted displaying the name Rome SDS written on every possible surfaces (their dog, their breakfast eggs, their computer, their feet, their toilet, their banknotes, the Chinese wall, in the place of their names on exam papers… and I will stop here as the list is very long). God, they were all looking even crazier than my brother!
I was now intrigued enough to write this post.
What is the secret of this brand that has completely seduced the snowboarder tribe?
1st the brand story – back to the snowboarding basics:
To make it simple; two young riders left the giant snowboard company Burton and created Rome SDS to get back to the essence of snowboarding: the fun. It’s wonderfully explained online, a bit long but worth reading:
“During the late 1990s, the snowboard industry went into a dark period. Snowboarding’s tremendous growth was followed by massive industry consolidation. The business of snowboarding fell into the hands of people unfamiliar with its culture and apathetic towards its intrinsic worth — people who simply saw snowboarding as a new revenue stream for a broader corporate entity. Not surprisingly, it was a phase in which the industry stagnated and deviated from the primary values of snowboarding.
In 2000, (…) Josh and Paul decided to take advantage of a latent opportunity to fill a void in snowboarding. They came to the conclusion that it was time to break away and re-consolidate snowboarding around a direction based on the values that got them into riding in the first place.
(…) What went down in the winter of 2000-2001 in that garage office was the birth of snowboard-nationalism—a riding-fixated, innovation-based movement to put snowboarders in control of snowboarding. Rome’s gamble that snowboarders care about what’s under their feet, and aren’t indifferent to the values and philosophies for which the brands they support stand, seems to have been right on target.” http://www.slidersboards.com/ROME_STORY.htm
Rome also appeared to be the perfect illustration of the trends described by so many analysts at the moment: authenticity, experience economy, back to basics, engaged consumer, plus fun and hedonism which are some of the fundamental values of generation Y.
2nd the story is all tied up in a perfect brand experience:
> Production of quality content: a Rome TV on the website, an exhaustive Youtube channel (lots of great movies), arty posters, stencils…
> Great community built thanks to the brand values and stories but as well through an efficient use of the social networks, blogs and brand websites (you can join the syndicate, upload your pictures, give feedback about your boards to the Rome staff and meet the Rome team).
> Great communication on innovation and technology through a profusion of graphics and articles. Rome definitely appears as the snowboard specialist.
I realise my post is already pretty long, so I’ll stop here even if I’d like to go on and on about it. It’s so nice to bump into a brand that clearly has a positive impact on a community, enrich it and allows it to express its values.
It could have illustrated the answer to a question I dealt with recently: is brand a concept of the future? Clearly yes if it assumes the role and power it acquired in contemporary societies… But that will be for another post…
Have fun!
Zoe